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1 Introduction

2 Background- Pepper Spray
3 Problems with Competitors’ pepper sprays
4 How is Spitfire Different?
Tips for Sales Presentations
6 Features & Benefits Chart


 

For a *PRINTER FRIENDLY* version, download our 'SALES TRAINING DOCUMENT' from SPITFIRE'S DOWNLOAD PAGE
5
Frequently Asked Questions

 

  • How do I fire a Spitfire® Pepper Spray?
     
    ANSWER:
    Slide the firing button forward off safety and then push down on the firing button until it pauses - EXTRA FIRM pressure is then required to fire. This extra firm pressure at the bottom of the stroke prevents pre-school children from accidentally spraying.
  • How can I compare an ordinary pepper spray to Spitfire?
     
    ANSWER:
    Hold a competitor’s dispenser level with your hip and try to point it up into the eyes of an imagined attacker. It isn’t possible. Also, try twisting your wrist around enough to effectively hit the eyes of an attacker behind you, and then check where the spray hole is pointing. Again, it is frustrating. But Spitfire easily points in any direction.
  • Which pepper spray is hottest, a 10% solution or an 18% solution?
     
    ANSWER: The hottest pepper spray is the one with the highest Scoville Heat Unit rating, not the one with the highest percentage solution. All OC contains a powerful substance, an alkaloid called capsaicin, which causes inflammation of mucous membranes. The standard for measuring the power of capsaicin is called the Scoville Heat Unit (“SHU”). Today’s modern laboratory method for establishing that value uses a computerized method called high-performance liquid chromatography (“HPLC”).
     
    You must be familiar with this because some consumers are confused by advertisers’ claims suggesting that higher percentages of OC are hotter. This is misleading. Remember, you determine which pepper spray is hottest by identifying which one has the highest SHU rating, and not by which one has the highest percentage solution.
     
    The truth is that all premium quality pepper spray will have the desired effect if the chemical is delivered into the eyes and face of an attacker. The pivotal question is who has the best dispenser for delivering the chemical into the attacker’s eyes?. Spitfire absolutely has the best dispenser!
  • Is a pepper spray that shoots 15 feet better than one that shoots 8 feet?
     
    ANSWER: No. Most pepper sprays are discharged when the parties are in close range - within 3 feet or less. A narrow stream pattern is required to shoot 15 feet, but a narrow stream pattern is not as effective at close range as is a wide cone pattern. It is much easier to hit an attacker’s eyes with Spitfire’s wide cone spray pattern than with a narrow stream, just as a shotgun is more effective than a rifle at close range. The smaller atomized particles of the cone pattern are faster acting at inflaming the mucous membranes than are the larger particles of a stream or foam.
  • Does Pepper Spray blow back and incapacitate the user?
     
    ANSWER: A light dose of pepper spray blown back to your eyes will not impair your vision enough to prevent you from escaping. While a heavy concentration of pepper spray in your eyes would impair your vision, merely turn your face away to protect your eyes when spraying into the wind. A heavy dose in your attackers eyes at the cost of a possible light dose in your own eyes still gives you the opportunity to escape without being followed.
  • Is it legal to carry Pepper Spray in the United States?
     

    ANSWER: Pepper spray is legal to use for self-defense in all fifty states. A very few states and cities do have regulations relating to the sale of pepper spray. The states we know to have restrictions on pepper spray are:
    • Massachusetts - the buyer is required to obtain a Firearms Identification Card (FID); the sellers must be local licensed firearm dealers.
    • New York - the sellers must be local licensed firearm dealers or local pharmacies.
    • Wisconsin - requires a special state formulation (for example, no U.V. Dye). Spitfires can be sold in Wisconsin.
    • Michigan - requires a special pepper spray formula which is weaker than Spitfire. A new *Michigan Formula* 2% O.C. pepper spray is now available for our Spitfire customers in that state.
     
    Check with the local district or city attorney’s office if you have any questions about a particular city or state.
  • Why should I pay more for a Spitfire than the cheaper pepper sprays?
     
    ANSWER: Spitfire’s horizontal point & shoot dispenser is:
    • the quickest;
    • the safest to carry; and
    • the most accurate in every direction.

    And, Spitfire includes important extra features that cheap pepper sprays can't match:  Proceed to 'Videos' page.

    • Snap free key ring
    • Refills
    • Float test
    • Ergonomic Design
    • Environmentally Friendly
    • Premium Quality
    • Patent Protected
    • Made in the USA

******

Take a look at the summary Features and Benefits Chart on the following page.

Please don’t hesitate to call us for quick answers to any of your questions about Spitfire.
Our toll free number is 1-800-Spitfire, that is 1-800-774-8347.

* International callers use 512-478-1800.

We look forward to hearing from you.

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